JS Bank signs Multi Channel Contact Centre Project with C-Square Consulting

Karachi, May 16, 2014 (PPI-OT): In line with its vision to provide quality and innovative banking products and services to its customers, JS Bank has selected ‘Genesys’, the world’s leading provider of Contact Centre Solutions, which will be deployed by C-Square Consulting.

The contract was signed by Group Head – Corporate and Retail Banking at JS Bank Limited, Kamran Jafar and Ahsan Mashkoor CEO of C-Square Consulting. This will be the first implementation of Genesys SIP Solution in Pakistan.

In addition JS Bank is also installing an enterprise-wide Customer Relationship Management solution named “Avantage” to provide its customers a superior service experience. About JS Bank Limited JS Bank is one of the fastest growing commercial banks with a long term rating of A+ by the Pakistan Credit Rating Agency (PACRA), with a focus to provide quality and innovative range of banking services and products.

The bank is active within Retail and Consumer Banking, Treasury, Corporate and Commercial Banking and Investment Banking services. It has a large network of 211 branches across 112 cities with plans to expand its outreach with more branches nationwide serving a growing customer base across Pakistan.

For more information, contact:
JS Group
7/F the Forum
Block 9, Clifton
Karachi 75600
Pakistan
Tel: +92 (021) 35839977
Fax: +92 (021) 35361721

The post JS Bank signs Multi Channel Contact Centre Project with C-Square Consulting appeared first on Business News Pakistan.

The post JS Bank signs Multi Channel Contact Centre Project with C-Square Consulting appeared first on AsiaNet-Pakistan.

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