SolarWinds Strengthens VoIP Performance Monitoring and Proactive WAN Performance Analysis in Its Leading Network Management Portfolio

SolarWinds VoIP & Network Quality Manager, Formerly IP SLA Manager, to Be Available as a Standalone Product

AUSTIN, TX–(Marketwire/AsiaNet Pakistan – Aug 1, 2012) – The need for affordable, easy-to-use VoIP performance monitoring solutions is increasing dramatically as more organizations embrace a unified communications strategy. SolarWinds® Inc. (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced the upcoming release of SolarWinds VoIP & Network Quality Manager, formerly known as SolarWinds IP SLA Manager, to help IT professionals maintain the highest level of VoIP network performance and voice quality.

SolarWinds VoIP & Network Quality Manager monitors the performance of individual VoIP calls by analyzing call quality metrics available within the call detail record (CDR) and provides real-time alerts when critical thresholds are exceeded. Coupled with its proactive WAN performance analysis capability, VoIP & Network Quality Manager will allow IT pros to troubleshoot and solve VoIP problems faster and more effectively.

“VoIP call quality monitoring and troubleshooting are critical needs in any VoIP environment, but finding where the problem exists can be tedious and tricky if you can’t see everything you need to analyze the situation,” said Sanjay Castelino, VP and market leader, SolarWinds. “Now with SolarWinds VoIP & Network Quality Manager, IT pros will be able to search, filter and analyze call data with one seamless solution.”

SolarWinds VoIP & Network Quality Manager can be deployed as a standalone product or fully integrated with SolarWinds Network Performance Monitor (NPM), offering IT pros the flexibility to target VoIP and WAN monitoring and troubleshooting or gain a unified view of network performance.

SolarWinds VoIP Network Quality Manager (formerly IP SLA Manager) Highlights:

  • Monitor VoIP Call Performance – Monitor key VoIP metrics including jitter, latency, packet loss, and MOS by analyzing call detail records (CDRs) generated by Cisco® CallManager. With SolarWinds VoIP & Network Quality Manager, users can configure real-time VoIP network alert notifications when specific voice quality thresholds are violated and then search for potential patterns within the same region, timeframe or reason code to troubleshoot the issue.
  • Troubleshoot VoIP Call Performance – Correlate individual call performance with corresponding network performance through the creation and association of IP SLA operations and CDRs.
  • Search and Filter Call Detail Records – Search and filter on the data found in every call detail or call management record. Using the pertinent details behind the call, users can use VoIP & Network Quality Manager’s advanced troubleshooting capabilities to determine just what caused that poor quality. VoIP & Network Quality Manager retains CDR information up to one month, enabling users to search and view historical VoIP call details.
  • WAN Performance Monitoring – Monitor WAN performance by tracking key edge-to-edge router performance statistics using Cisco IP SLA technology. In addition, VoIP & Network Quality Manager keeps an eye on key applications by analyzing the performance of the underlying network protocols, including DNS lookups, FTP, HTTP, TCP connect, and UDP jitter.

The complete SolarWinds network management product portfolio includes SolarWinds NPM, SolarWinds Network Configuration Manager (NCM), SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds IP Address Manager (IPAM), SolarWinds VoIP & Network Quality Manager, SolarWinds User Device Tracker (UDT), SolarWinds Log & Event Manager, Engineer’s Toolset and LANsurveyor.

About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at

SolarWinds and are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

Contact Information

Grace Pai-Leonard
Phone: 212.871.5194

Tiffany Nels
Phone: 512.682.9545

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