PIA shifts IT operations to HITIT Computer Services for further modernization

Karachi, September 12, 2018 (PPI-OT): In a major development PIA has shifted its IT operations to leading Turkish IT Solutions Company, HITIT Computer Services. The new system is in operation from 12th September, 2018. The salient feature of new IT system is significant improvement in web site functions making online booking swift and very convenient for public.

Chairman and CEO PIA Muhammad Saqib Aziz has said that the new IT Solutions partner will definitely bring more modernization and convenience to our valued customers. He said every possible effort has been made to make the transformation glitch free. He has instructed PIA teams to remain available round the clock for smooth and swift transfer in all relevant areas of airline. He commended IT and Commercial departments for their untiring efforts to make this transformation possible.

PIA reservations, inventory control, ticketing and check-in procedures, flight operations, scheduling, revenue management and accounting and crew management etc will now use HITIT’ s Crane Solutions. The transformation from the previous module was done in the shortest time period and training sessions were held with PIA officials and its partner travel agencies.

With the new IT solution PIA and its travel partners will be able to work more efficiently. The new IT solution is not only cost effective but offers additional value which will greatly help PIA in its business activity.

PIA has however requested its passengers for their cooperation in case of any problems or inconvenience during and after the transformation for few days and have requested them to contact PIA call centre.

For more information, contact:
General Manager
Public Affairs
Pakistan International Airlines (PIA)
PIA Head Office Airport
Karachi
Tel: +92-21-99043823
Fax: +92-21-34572225, +92-21-34570419
Cell: +92-322-7420707
Website: www.piac.com.pk