K-Electric is still not avoiding sending excessive bill to the poor: Muhammad Yameen

Karachi, July 14, 2016 (PPI-OT): K.E. is still not avoiding to send excessive bill to the poor, power users contacted Federal Ombudsman for getting justice where dozens of applications are being heard and consumers are being provided justice, these thoughts were expressed by Muhammad Yameen, Advisor to Federal Ombudsman during hearing of applications against excessive billing of K.E. at Deputy Commissioner Malir’s Camp Office.

He said that citizens are bothered by load shedding, on the other hand excessive bills have increased their difficulties, if this situation is retained, then citizens would lose their patience. Applicant Muhammad Ashraf told ombudsman court that 25 persons including 6 vehicles of K.E. invaded his house while on the other day they called my brother to the office and got his signs on two more stamp papers and after this, gave him a bill of Rs. 100,000/- and ordered to pay instantly, otherwise his connection will be disconnected.

He requested to the court to do justice with him, action against K.E. and give me damage expenses, I am mentally tortured due to K.E. staff. Advisor Muhammad Yameen showing his irritation on representatives of K.E., directed them to avoid these kind of acts and told the applicant that his case is special and not regarding excessive bill, he should taken the matter in common court of law for getting compensation.

Applicant Muhammad Tufail told the court that He is a responsible citizen and check his prior bill records, he did not ever steal electricity, if offence is proved, then I am ready for any punishment, but in spite of this I have been sent excessive bill, please order to upend it. Advisor Muhammad Yameen perused the Report by K.E. representative and provided instant justice deduction in excessive bill.

Pak Steel employee Shams Ul Hassan told the court that they are only husband, wife, his wife often goes to her parents house for a week, but K.E. is continued to increase his bill while he gets his salary after 6 months, so he is unable to pay excess bill. The court ordered to upend excess bill and pay remaining amount in instalments. Muhammad Arif told the court that what bill sent to him by K.E., Meter Number is wrong on the bill, by which it could be easily guessed this is not his bill, how does he pay the bill. The court provided justice hearing several more applications against K.E.

For more information, contact:
Secretary,
Federal Ombudsman of Pakistan
Head Office, 36-Constitution Avenue, G-5/2 Islamabad
Tel: +92-39217202
Email: ombuds.secretary@gmail.com
Email: mohtasib@mohtasib.gov.pk
Website: http://mohtasib.gov.pk